Vinted Shoppers Voice Anger Over Sizing Changes
Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.
The second-hand shopping app has updated its size classifications for women's and children's garments failing to inform all users about the change.
Social Media Reaction
Many shoppers and sellers are expressing on platforms stating that platform listings now display an altered size classification versus the original listing as a result of the reclassification.
The company said the updated approach better aligns with comparable marketplaces.
The platform has recommended to examine their items and adjust the sizing manually when needed, causing user dissatisfaction.
Sizing System Changes
Previously, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L was formerly size 12 but is now a UK 16-18.
User Stories
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
A different member, from Glasgow, explained products she uploaded featuring size 14 markings were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Required Changes
Another shopper, from Derby, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she said.
Marketplace Information
The app has more than 100 million users, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: earlier, the service retracted a modification to its shipping options due to shopper criticism.
